Running a property on sticky notes and group chats.
Requests fall through the cracks
A towel request mentioned at the desk never reaches housekeeping.
WhatsApp is not an operations tool
Nobody knows who owns what, and there is no record when something is missed.
Billing is a checkout scramble
Minibar, spa and late breakfast live in three places and are reconciled by hand.
Enterprise PMS costs a fortune
Systems built for chains price out the 40-room property.
Three steps
From a guest’s question to a closed ticket — without a phone call.
01
Guest scans the QR
An in-room code opens a branded page. No login, no install.
02
Staff gets notified
The request hits the right team’s board with an SLA timer and the room attached.
03
Everything auto-bills
Chargeable items post straight to the guest’s folio. Checkout is one tap.
Modules
One system for the guest, the desk and the floor.
Guest experience
Branded request page, categories for housekeeping, service, maintenance and concierge, live status.
Front desk
Live request feed with escalating SLA timers, one-tap assignment, full activity log.
Housekeeping
Floor-by-floor room status, updated from any phone and synced instantly.
Billing & POS
One folio for every charge, with GST, VAT and city tax calculated by region.
Reservations
Booking.com, Expedia and direct bookings in one calendar.
Multi-property
Run one hotel or fifty from a single login, each with isolated data.
What we built
Designed, engineered and run by Cubbing.
The Vestly is our flagship. We own the product end to end — research, design, the web app, the guest pages and the operations behind them — which is why we build client software the same way.